Justgiving finance information

Find out about Justgiving payment processes

If you would like to find out exactly how the payment processes work on Justgiving, please take a look at the file below:

Download information_for_accounts_department_2008.doc

You can also download a PDF that shows you the time frame from when donations are made on the site to when they (and any Gift Aid) are paid to charities:

Download how_justgiving_payments_work.pdf

How to change your bank account details

If you need to change the bank account that we pay donations into, please fill out the form below, include a covering letter and send it to:

Justgiving Finance Team,
6-7 St Cross St,
London,
EC1N 8UA

Download bank_account_details.pdf

How to change your Direct Debit details

Or if you need to update or change the Direct Debit that pays for your subscription, you can do the same with the following form:

Download direct_debit_payment_form.pdf