FLM - What to do if you're *not* taking part anymore :(
Crikey it's all happening this Sunday!
If for any reason you can't take part in the marathon this year, here's what you need to do:
1. Email your donors to find out if anyone would like a refund and collate a list of their names.
2. Contact your charity explaining why you can't take part and send them your list of refund requests. The charity then needs to send a written refund request to help@justgiving.net
3. Get in touch with our helpdesk at help@justgiving.net and ask us to set your Justgiving page to 'completed', so that people can still see your page but can't make any more donations.
If you're offered a place in next year's Marathon, it's a good idea to check whether your charity would prefer you to create a new Justgiving page or if they're happy for you to use the one you have already. We can't change the event details, but we can extend the life of the page if you get in touch with our helpdesk at help@justgiving.net
Here's what Layla did when she had to roll her marathon place over from last year to this year - we think it's a pretty nifty solution.
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